General Betting Rules

RULE 1: Conditions of Acceptance

1. Once accepted a bet cannot be cancelled unless a pricing error has occurred and a bet is cancelled in accordance with rule 1.5.
2. The placing of a bet with us, signifies your acceptance of our rules, irrespective of whether or not you have familiarised yourself with them.
3. We reserve the right to refuse the whole or any part of any bet but will endeavour to always give an explanation as to why.
4. All bets are deemed for the day of acceptance, unless otherwise stated.
5. We endeavour to ensure complete accuracy as regards announcing, publishing and issuing of prices and other betting related information. However, should an error occur, we cannot accept responsibility and reserve the right to correct obvious errors.
6. Special bets are settled in accordance with the special rules issued for such bets.
7. Any bet not substantiated by our tape recording equipment, or written to our database will not be recognised by us.
8. All bets accepted will be settled on the official result, unless otherwise stated.
9. We cannot guarantee to pay or correct errors if they are brought to our attention more than six months after the official result of the last selection to run on the bet.
10. Postal, fax, sms and emailed bets are not accepted.
11. We will accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection our website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
12. For any bets placed over the phone with our Customer Service Department, the time at which the bet was recorded on our tape recording equipment will govern settlement. For online bets the time that the bet was written to our database will govern settlement.
13. Where the official OFF of an event is not announced, bets will be accepted up to the advertised OFF time. Any bet taken after this time may be deemed void, unless we are satisfied that the bet was accepted before the actual OFF. However, for some sporting events, we may allow a grace period during which bets will be accepted provided that there has been no significant development in the event. For example on football matches, we may accept bets up to 5 minutes after kick off provided that no goal has been scored or there has not been some other significant incident, such as a sending off.

RULE 2: Limits

1. The following are the limits that can be won by a single client or syndicate in respect of any one-day's business. Our operators are not authorised to accept bets that exceed these limits. For any bets taken in error, the limit will stand.

Horse Racing

£250,000 - Horse racing where all the selections are in races governed by a full official service within the UK or Ireland, broadcast live by SIS or an alternative provider, including shows, offs, results and live pictures.

£100,000 - Horse racing in all other countries and selections that are not covered by a full official service.

Tote bets are not accepted from the web site.

Greyhound Racing

£25,000 - All other greyhound races where we advertise acceptance.

Football

£200,000

Other Sports
£100,000 - All other sports as detailed in their individual rules.

£20,000 - Includes bets on the 49's and National Lotteries.

£25,000 - Includes bets on media and television events such as Eurovision Song Contest, Big Brother etc.

1. For multiple bets including selections from markets where different limits apply, the maximum payout on the bet will default to the lowest applicable limit.
2. Where bets are placed on different days, the maximum payout limit will apply to the day that the final selection in the bets were completed and not to the day that the bets were placed.
3. Any group of customers who have placed the same combination of selections and we believe have been acting as a syndicate will be treated as one customer for the purpose of the above limits.

RULE 3: Displayed Prices and Information

1. Bets are accepted at 'show prices', as transmitted by the official information service to our office, e.g. SIS. Where a show price is requested, it will apply to that selection unless it is clearly indicated otherwise.
2. Ante-post betting ceases at the final declaration stage and all bets placed after the final declaration stage will be non-runner no bet, Tattersalls Rule 4 may apply.
3. We cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of accuracy in publishing or issuing of prices or information, despite our every effort to ensure total accuracy and reserve the right to correct these errors. In the event of such a mistake occurring, the wager will be considered void.

RULE 4: Opening and Maintaining Your Account

The following applies to all account types.

1. Rules: You must be at least 18 years of age in order to obtain and use an account with us. You are responsible for checking the laws in your own jurisdiction before placing a bet on our web site. Customers may open only one account. If we have reason to believe that a customer has more than one account we will treat those accounts as one single joint account. Accounts opened using the same name, address or debit/credit card details to benefit from offers or promotions are not allowed. If we have sufficient evidence or reason to believe that this is the case we reserve the right to withdraw any offers to any customer and to ignore the bonus or offer for settlement purposes. We reserve the right to close or refuse any account without giving notice or reason. Any funds held on account will be refunded. Only one account is permitted per household regardless of the name on the account.
2. Minimum Stake Per Call: Please note that for bets placed over the phone with our Customer Service Department are subject to a minimum stake per call of £10 (or currency equivalent), which should be made up of no more than five separate bets. There is no minimum stake for Internet bets although there is a minimum deposit of £5 (or currency equivalent).
3. Statements: An itemised statement for all clients can be viewed via our website..
4. Opening Hours: Our Customer Service Department is open 24 hours a day, 365 days a year.

Opening an account.

5. Accounts: accounts can be opened immediately by providing your name, address and payment card details.

Once a customer has registered their account on the internet they need only top up their account with their list of pre-registered cards.
Occasionally there is a delay in the banks authorisation for the funds transfer. In such cases, if there is insufficient time before the commencement of the event concerned, then a decision will be made by us to either accept or decline the wager. If you receive a transaction confirmation, then the bet will stand regardless of whether or not the funds are authorised at a later stage. In this instance, we reserve the right to make further attempts to transact the stake if the bet is a loser and to withhold winnings until the stake has been transacted if the bet is a winner.
On occasions you may be told that your bet is confirmed, subject to authorisation. In this instance your bet will stand on the condition that we are able to transact the stake funds at the earliest opportunity after the bet was taken. If we are unable to acquire authorisation we can supply you with a tape recording of our conversation with the issuing centre, which will clearly prove the transaction has been declined and as such no bet will be recognised.
Please note the banking system can take up to three working days to clear funds.

6. Winnings: winnings are credited to your deposit balance, enabling you to bet against them. You can request to withdraw all or some of your deposit at any time by selecting withdraw funds at the top of the site, or alternatively by calling our customer service department. You do not have to leave funds in your account for your account to remain open.

7. Wagers: for any wagers that need to be placed over the telephone phone with our Customer Service Department please:
   1. State your username, full name and the first line of your address clearly.
   2. Give your bet instructions clearly.
   3. Listen to our telephonists who will repeat your instructions during the telephone call. It is your responsibility to ensure that they have interpreted your instructions correctly. You may request a complete 'readback if you wish. The bet will be settled on our operators read back, irrespective of what is dictated.
8. There can be occasions when telephone bets can be disconnected. In these circumstances the bet will not be placed if the disconnection occurred before our operator completed a read back or while our operator was obtaining authorisation from our trading room. If the call is lost awaiting bank authorisation, then the bet will stand if the bank authorisation was successful. If you have any doubt that the call was disconnected before the bet had been authorised, then you should call back straight away to find out whether the bet was placed or not.
9. It is a requirement of holding an account with us that you inform us of any changes in your personal details as soon as possible. You can update your own details via our website.
10. It is advisable to inform us of any change in your payment card details, to save any delays when you next require a bet. It is your responsibility to ensure that we have your correct payment card details.
11. When opening an account you are requested to select your own username and password. You are requested to keep these details private as you will be responsible for all bets placed using your security details. If you forget your details or believe that they may have been compromised, then please contact our customer service department immediately so that we can issue you with new ones. By registering with Betblow Europe, in the event of your balance going into a negative figure, you authorise us to debit your registered card with the necessary figure to return your balance to zero.

Withdrawing Money From Your Account

14. Where the card issuers allow, all money will be paid back to the same card that the initial deposit was authorised from.
    In the case of large refunds we may ask to perform withdrawals via alternative methods.
15. In certain circumstances we may ask you to complete our authorisation procedure before any payment is made to you. In such instances we will require the following:
    1. A clear faxed copy of both sides of your credit card showing your signature.
    2. A clear faxed copy of your passport or driving license.
    3. Signed authorisation statements for each card deposit that has been made.
16. We reserve the right to only make payments to the named account holder.
17. If the value of a deposit is not played through in full before a withdrawal is requested, then we reserve the right to make a charge to the customer account to cover all reasonable costs relating to both the deposit and withdrawal.

RULE 5: Dead Heats

1. When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners and full odds paid on the reduced stake. The remainder of the stake is lost.
2. Where an each way bet involves a dead heat winner, the win part of the bet will be settled as above and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat involve placed selections and results in more than the allocated number of places, then the stakes will be divided, as before and settled to the full place terms.

RULE 6: Tattersalls Rule 4

1. When a selection is withdrawn prior to the start of an event, remaining selections may be subject to a Rule 4. The following table lists the rate of deduction dependent on the price of the withdrawn selection.

Price at time of withdrawal			Amount deducted from winnings
1/9	Or	Shorter	90p in the £
2/11	to	2/17	85p in the £
1/4	to	1/5	80p in the £
3/10	to	2/7	75p in the £
2/5	to	1/3	70p in the £
8/15	to	4/9	65p in the £
8/13	to	4/7	60p in the £
4/5	to	4/6	55p in the £
20/21	to	5/6	50p in the £
Evens	to	6/5	45p in the £
5/4	to	6/4	40p in the £
13/8	to	7/4	35p in the £
15/8	to	9/4	30p in the £
5/2	to	3/1	25p in the £
10/3	to	4/1	20p in the £
9/2	to	11/2	15p in the £
6/1	to	9/1	10p in the £
10/1	to	14/1	*we do not apply rule 4's of 5p in the £
Over 14/1 then no deduction In the event of more than one selection priced between 10/1 and 14/1 being withdrawn prior to the start of an event, remaining selections will be subject to the relevant Rule 4.

RULE 7: Settlement of Bets

1. Bets are settled on the official result as declared immediately following the event subject to any other provision in our rules. Where a result is amended after the official result is declared, for example as a result of a successful appeal, the amendment will be ignored for settlement purposes.
2. Where bets or parts of bets are made void, stakes on singles will be refunded, but on multiple bets, the void selection will be treated as a non-runner.
3. All bets are settled strictly on their merits and no plea of precedence will be accepted.
4. We cannot guarantee to pay or correct any returns, if they have not been claimed within six months of the official result.
5. For the purpose of settling each way doubles, trebles etc. they are calculated as 2 distinct bets, i.e. win-to-win and place-to-place.
6. If two selections are engaged with the same name and both selections are still to run at the time of acceptance, provided that no time has been given, the bets will be settled on the runner without a suffix for the country of origin e.g. USA, IRE.
7. In all cases of incorrect or incomplete instructions, the bet will be taken as win, unless each way is stated.
8. For Horse and Greyhound racing, where two selections are nominated in the same market and no instructions given, then the bet will be settled as a straight forecast, or a combination forecast where three or more selections are nominated.
9. Where a win or each way bet is requested with nominated selections in the same market, the bet will be settled as singles with the stake divided equally.
10. In multiple bets, where two or more selections are in the same market, the stakes will be divided equally where the selections meet in the bet i.e. 2 selections in doubles and upwards, in the same race will be settled as follows- stake single on each selection where they meet in doubles; winnings follow through to trebles and onwards and settled on the remaining selections as standard.

RULE 8: Ante-Post

1. Ante-Post prices are those offered on:
   1. A Horse Race prior to the final declaration stage.
   2. A Greyhound race prior to the day of the race
      (Unless special conditions are advertised)
   3. Sporting events as advertised 4 or more days before the scheduled start of the match or competition.
2. Ante-post bets are accepted on the basis of "all in run or not", i.e./ stakes are lost if the selection does not take part, if there was a possibility of it winning at the time the bet was laid.
3. For Win and place multiple accumulator bets the place part of an each way bet, the fraction odds and number of places relating to each event, are those pertaining on the date of acceptance.
4. Place only bets and forecast bets are not accepted Ante-post, unless advertised otherwise.
5. Bets are executed at the price ruling at the time of acceptance. We reserve the right to correct any obvious errors.
6. All Ante-post selections will be made void if:
   1. The race or event is abandoned.
   2. The race or event is officially declared void.
   3. The conditions or venue of the race or event are altered, after the bet is struck.
   4. The race is reopened or additional runners (other than known reserves) are added.
   5. A horse is balloted out. In this instance, the liabilities against the horses remaining are reduced at the rate in accordance with Tattersalls Rule 4 depending on the odds currently available on the balloted out selection(s).
7. Where the same selection is backed to win two or more events in an Ante-post accumulator bet, a special price will apply, irrespective of the individual odds quoted. See Rule 10, Related Contingencies.

RULE 9: Rigging

1. Where there is evidence of Price, Race, Match or Event rigging, we reserve the right to withhold payment, pending the outcome of any subsequent investigation and ultimately to declare bets on that event as void.
2. Where evidence of rigging exists or where there is evidence of a series of bets each containing the same selection(s), having been placed by or for the same individual or by a syndicate of individuals, we reserve the right to require claims for payment to be submitted in writing to our Customer Service Department.
3. In the event of an official enquiry in relation to suspicious betting activity surrounding an event, we reserve the right to disclose confidential information to the sports governing body or their representatives, on the condition that they consent to keeping such information confidential.

RULE 10: Related Contingencies

1. Except where advertised, multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of the other. If taken in error, the stakes will be equally divided where they clash e.g. £20 double on Chelsea to win the match and Chelsea to win at half time and full time, would be settled as 2 x £10 singles.
2. However, where the related parts of the bet are resolved at different times, the bet will be settled as instructed, with the price for the subsequent legs being determined at each individual stage. E.g. Roddick to win his semi final at 10/11 and Roddick to win the tournament outright at 5/2 would be settled as Roddick for the semi final at 10/11 and the price for Roddick to win the final at the odds after the completion of the semi final.
3. If when placing a multiple bet online, your betslip contains some related selections or markets, then only the unrelated multiples will be placed - this will be reflected in your stake. Returns may only be claimed on valid unrelated bets. If you are in doubt as to which of your selections are related, please contact our Customer Service team for a full explanation. Stakes cannot be refunded on bets placed in error.
4. Special related prices may be available on some events. These will be displayed on our website.

RULE 11: Betting In Running

1. We bet In Running on a selection of live events. Whilst we endeavour to ensure that the odds displayed are current, the nature of live betting means that, on occasions, these will differ from those available at the time you place the bet. The odds confirmed to you at the time of bet acceptance will determine settlement.
2. When placing a bet in running, you will be given your transactional confirmation as normal. Whatever happens In Running after this point will not affect the fact that your bet has been accepted. For debit card account bets you may be told, 'Your bet is on, subject to bank card authorisation'. Again, whatever happens In Running after this point will not affect the fact that your bet has been accepted on the condition that we obtain authorisation for the transaction.
3. Please note that bets are not accepted in running 3 minutes before a goal due to satellite delay.